Luxury Meets Wellness In Every Drop
Luxury Meets Wellness In Every Drop
Shipping Policy
At Nduljé, we are committed to ensuring your order is processed and shipped with the utmost care. Please note the following details regarding our shipping schedule:
- Shipping Days: All products are shipped on Wednesdays and Fridays.
- If you place your order on a Wednesday, it will be shipped on the following Friday.
- If you place your order on a Friday, it will be shipped on the following Wednesday.
- Address Verification: To ensure the accuracy of your shipping address, please double-check all information during checkout. We are not responsible for lost or misdirected packages due to incorrect addresses.
- Quality Assurance: We prioritize the quality and preparation of your order. This shipping schedule allows us to provide the best possible experience for our customers.
Thank you for your understanding and support! If you have any questions or concerns, please reach out to our customer service team.
Exciting News Coming Soon!
We are thrilled to announce that we will soon be partnering with local businesses for convenient pickup locations in the local area. Stay tuned for updates on where you can collect your seasonal relaxation boxes!
Return Policy
Due to the nature of our products, we do not accept returns. Each item is crafted to provide you with the highest quality relaxation experience, and we take great care to ensure your satisfaction. However, if you experience any issues with your order, please reach out to us directly, and we will do everything in our power to resolve them.
No Refund Policy
Our products are specially curated with self-care and luxury in mind, making them non-refundable. Because our items are personalized and intended for individual use, we cannot offer refunds. Nevertheless, we are committed to your happiness and will work with you to address any concerns you may have.
Product Care and Skin Sensitivity
Many of our products contain essential oils and natural ingredients designed for a rejuvenating experience. However, skin sensitivities can vary; please patch-test products on a small area of skin prior to full use. While we use only natural ingredients, those with sensitive skin may experience reactions. Nduljé is not liable for any adverse reactions due to skin sensitivities.
How to Contact Us
Please message us for your customer care needs. Thank you so much for choosing Ndulje Luxury Relaxation Therapy. We’re here to make your self-care journey as luxurious and worry-free as possible.
Yes, all our products are crafted using natural ingredients, free from harsh chemicals and synthetic additives. We carefully select ingredients to ensure a safe and luxurious self-care experience.
While our products are made with natural ingredients, we recommend a patch test for those with sensitive skin. Apply a small amount to a discreet area and wait 24 hours to check for any reaction. If irritation occurs, discontinue use and consult a healthcare professional.
Yes, many of our products contain pure essential oils known for their therapeutic benefits. Please keep in mind that essential oils, though natural, can cause skin sensitivity in some individuals. Always perform a patch test prior to full use.
For best results, store products in a cool, dry place, away from direct sunlight and heat. This helps preserve the quality and longevity of natural ingredients.
Some essential oils and ingredients may not be suitable for pregnant or nursing individuals. We recommend consulting with a healthcare professional before use if you are pregnant or breastfeeding.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.